Musky Tales, Inc.
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About Us We at Musky Tales, Inc. are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Musky Tales, Inc.
300 Millennium Drive, Unit 201
Crystal Lake, IL 60012
800-687-5982

orders@muskytales.com
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payments. If you are shopping from Europe or anywhere else, place your order and your credit card company will convert the transaction to your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Most orders are shipped using UPS or USPS Priority Mail.

Please allow 7 to 10 days for in stock items within the lower 48 states.

*All oversized orders such as rods, nets or tackle boxes will be subject to both regular shipping and oversized charges. You will be contacted with the additional shipping charge for your order before it is shipped.

*All orders placed outside the lower 48 US states is subject to an additional $15.00 USD shipping charge.

* Please note that these excess charge will not appear on the"Check Out" page of your order or on the order confirmation but will be included in the amount you will be charged after order confirmation on your credit card receipt.

Shipping for the lower 48 states.

Up to $25.00---------------$5.95
$25.01to $50.00----------$7.95
$50.01 to $75.00---------$8.95
$75.01 to $100.00-------$9.95
$100.01 to $125.00---$11.95
$125.01 to $150.00---$12.95
$150.01 to $200.00---$13.95
$200.01 and up --------$14.95

You may place your order by calling - 1-800-687-5982. Please note that delivery charges for International Orders will be higher then the posted shipping rates.



Delivery Schedule We make every effort to ship your order right away We will normally send your order to you in 7 to 10 business days . International orders are generally received in 14 to 21 days.
Back Orders If your item is not in stock, we will back order for you. You will be emailed with the option to cancel your order if you would rather not wait.
Tax Charges A 6.5% sales tax will be applied to all orders placed from within Illinois. All other orders are tax free.
Credit Card Security All credit card orders placed on our website are encrypted with SSL and 128 bit encryption. They are only decryped after they reach our computer. They are not held in clear text on any website. Please contact us at: 1-800-687-5982 if you have questions about our online security.
Guarantee We stand behind our products and service. If any item fails to meet your expectations and you are not completely satisfied we will gladly exchange or refund in store credit. We will accept returns or exchanges made within 14 days from purchase unless other arrangements have been made by calling us at: 800-687-5982

Items must be returned in their original package. You are responsible for costs incurred for return of the product. We do not refund shipping charges. No exceptions.

If an exchange is not done, refunds that are paid by credit card will be issued a credit to that card.

Any warranty or repairs will be done directly with the manufacturer. Please contact us so we can guide you on how to have your items repaired. 800-687-5982
Reaching Us If you need to reach us:

Musky Tales, Inc.
300 Millennium Drive, Unit 201
Crystal Lake, IL 60012

Toll Free: 800-687-5982

orders@muskytales.com
Privacy Policy Musky Tales, Inc. does not disclose buyer's information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
d. Advise customers and potential customers of sales and specials
Returns Policy We stand behind our products and service. If any item fails to meet your expectations and you are not completely satisfied we will gladly exchange or refund in store credit. We will accept returns or exchanges made within 14 days from purchase unless other arrangements have been made by calling us at: 800-687-5982

You are responsible for return shipping charges.
Remittance Terms We accept Discovercard, MasterCard and Visa.